Who we are

Suggested text: Our website address is: https://airgunarmoury.com.

Last updated: 05/01/2025

At Airgun Armoury, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of data:

  • Personal Information: Name, email, phone number, billing/shipping address, and payment details when placing orders.

  • Technical Data: IP address, browser type, device information, and website usage data.

  • Order History & Preferences: Records of purchases, product interests, and communication preferences.

  • Communications: Messages, emails, or customer service interactions.

2. How We Use Your Information

We use the data we collect to:

  • Process and deliver your orders securely

  • Provide customer support and respond to enquiries

  • Improve our website, products, and services

  • Send updates, offers, or newsletters (only with your consent)

  • Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process your information under:

  • Contractual necessity (to fulfil your order or provide services)

  • Legitimate interests (to improve our services and protect against fraud)

  • Consent (for marketing communications, which you can withdraw anytime)

  • Legal obligations (where data retention is required by law)

4. Sharing Your Data

We do not sell your personal data. We may share it with:

  • Payment processors (to securely complete transactions)

  • Delivery & logistics partners (to ship your orders)

  • IT and service providers (who support our website and operations)

  • Legal authorities (if required by law)

5. Data Security

We use industry-standard safeguards such as encryption, secure servers, and access controls to protect your personal information. While we take strong measures, no online transmission is 100% secure.

6. International Customers

As we serve customers worldwide, your data may be transferred outside the UK. We ensure appropriate safeguards are in place in line with UK GDPR and international best practices.

7. Data Retention

We keep your personal data only as long as necessary to:

  • Complete transactions

  • Meet tax and accounting obligations

  • Support warranty or after-sales services

  • Improve our services

8. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Restrict or object to processing

  • Withdraw consent for marketing

  • File a complaint with your local data protection authority

9. Cookies & Tracking

Our website uses cookies to improve your browsing experience and analyse site performance. You can disable cookies in your browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.